1. Who are you and what do you do?

I’m Casey Reinholtz, a systems-focused operations leader with a background in crisis management, technology integration, and organizational design. I build scalable solutions for complex problems — from restructuring multi-facility care networks to developing custom data ecosystems that drive real-time decision making.

2. What kind of companies or projects do you work with?

I work with organizations that need operational clarity, system integration, or strategic restructuring. That includes healthcare providers, nonprofits, and mission-driven businesses looking to align technology, compliance, and people to produce measurable results.

3. How do you use AI in your work?

I design AI-powered systems that automate manual workflows, verify data accuracy, and support decision-making. My projects include building real-time census dashboards, incident reporting automation, and facial-recognition-based access control for secure facilities.

4. Can you help organizations outside healthcare?

Yes. The principles of operational design, automation, and leadership I apply are industry-agnostic. Whether it’s logistics, housing, or corporate operations, I focus on efficiency, compliance, and outcomes.

5. What is your leadership style?

I follow a decentralized command approach — borrowed from my military background — where the right people are empowered to make decisions at the right level. I focus on results, accountability, and building systems that remove bottlenecks.

6. Why do you build your own tech instead of using off-the-shelf solutions?

Most off-the-shelf software solves only part of the problem. I build or integrate tools so data flows seamlessly across systems, reducing double work and errors, and giving leadership a single source of truth for operations.

7. Do you consult or advise on projects?

Yes. I consult on operational design, crisis response planning, compliance structure, and technology integration. If a project needs to be untangled, documented, and rebuilt to work at scale, that’s where I come in.

8. What results have you delivered?

I’ve led turnarounds of multi-million-dollar operations, built automated systems that cut admin time in half, and created playbooks that let organizations train and scale faster. My focus is always on measurable results, not just activity.

9. How do you approach writing SOPs and policies?

I’ve written hundreds of SOPs over 20+ years, from lab protocols to full organizational handbooks. My approach is to make them practical, teachable, and repeatable — so they actually get used, not just filed away.

10. Can I collaborate with you?

Yes. If you have a project that needs operational strategy, system design, or an honest assessment of what’s working and what isn’t, reach out through my contact page.